Easy to Use and Great Reports for Email Campaigns
We use Robly to send out the majority of our bulk email communications. This includes newsletters, promotional emails and invitations. …
Starting at $19 per month
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What is Robly?
Robly is an email marketing solution designed for small businesses. It's key features are its ability to auto-resend unopened emails, pop-up widgets, and proprietary AI-powered software that sends emails based on schedules specific to each recipient.
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Popular Features
- Email deliverability reporting (41)10.0100%
- Standard reports (41)10.0100%
- Mobile optimization (36)10.0100%
- List management (42)7.070%
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Pricing
Robly
$19
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.robly.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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- Competitors
- Tech Details
- FAQs
What is Robly?
Robly is an email marketing solution designed for beginners and experts alike.
According to the vendor, some key benefits include:
Robly's breakthrough OpenGen technology sends your first campaign as you would normally send it. OpenGen will then re-send your campaign 1-5 days later, with a different subject line, only to those subscribers who didn't open your first email.
Exit Intent Popups
Instead of a normal sign-up widget, use a pop-up widget with Robly's signature Exit-Intent technology to offer subscribers who are leaving your website incentive for joining your mailing list, and watch your list grow.
Patent Pending Robly A.I.
Instead of sending your email campaign all at once, patent-pending Robly A.I. sends each email one at a time, at the exact moment your subscriber is most likely to check their inbox.
Robly Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: A/B testing
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
- Supported: Triggered drip sequences
Reporting & Analytics Features
- Supported: Standard reports
Additional Features
- Supported: OpegGen
- Supported: Exit Intent Popups
- Supported: Robly A.I.
Robly Competitors
Robly Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States |
| Supported Languages | English |
Frequently Asked Questions
Robly is an email marketing solution designed for small businesses. It's key features are its ability to auto-resend unopened emails, pop-up widgets, and proprietary AI-powered software that sends emails based on schedules specific to each recipient.
Reviewers rate WYSIWYG email editor and Dynamic content and A/B testing highest, with a score of 10.
The most common users of Robly are from Small Businesses (1-50 employees).
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(68)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Robly has become a valuable tool for many customers, enabling them to reach hundreds of people simultaneously for marketing purposes. Users have utilized the software's customized email templates, which include text-based and audiovisual formats, providing a dynamic platform for choosing the format of their emails. The ability to program automatic responses has helped establish trust with customers and improve feedback by notifying them that their information has been received and will be reviewed. Robly's integration with mail services executed through triggers has allowed users to inform customers about website features or send them similar products, effectively increasing the likelihood of customer conversion. Various organizations have utilized Robly to keep employees and communities informed about services, programs, events, and fundraising outlets. Its user-friendly interface makes it accessible to staff across organizations, including board members. Users can target specific segments of subscribers and utilize marketing tools and information to send mass emailings for monthly newsletters, concert updates, program updates, and program announcements. Robly's affordability, responsive design, and effective management of mailing lists have made it an attractive option for customers. The software also offers the flexibility of expanding its collection of templates by adding templates from other platforms or the computer itself. Users have found the helpdesk support to be helpful during high-specification marketing campaigns, with communicators being active and responsive to clients' needs. The software excels at executing mass mailings, making it suitable for large-scale marketing situations. In addition to marketing purposes, Robly has been utilized by various organizations such as churches, non-profits, community managers, educational institutions like the Waco Foundation, parks and recreation departments like Bloomington Parks and Recreation, communication departments, small business owners, mental health professionals, social media experts, real estate professionals, and more. Overall, Robly has proven to be a versatile email marketing solution that helps users effectively communicate with their audience while maximizing open rates and click-throughs.
Word Count: 290
Users commonly recommend the following about Robly:
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Try the free trial: Users suggest taking advantage of Robly's free trial to get a firsthand experience of its features. They believe it is worth trying and finding out if it suits the business needs.
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Explore the powerful and easy-to-use features: A common recommendation is to explore Robly's technology and features, as users find them easy to navigate and utilize. They appreciate the software's usability and ability to reach customers effectively.
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Compare with other programs: Users suggest comparing Robly with other similar programs to determine its value. They find Robly cost-effective and powerful, especially in comparison to competitors like Constant Contact. By evaluating different options, users can make an informed decision on which platform best meets their requirements.
Overall, users highly recommend using Robly due to its feature-rich software, helpful customer service representatives, and cost-effectiveness.
Attribute Ratings
Reviews
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December 18, 2023
Easy to Use and Great Reports for Email Campaigns
We use Robly to send out the majority of our bulk email communications. This includes newsletters, promotional emails and invitations. Robly allows us to create creative, attractive campaigns and easily send to many contacts at once.
- easy to use
- comprehensive reporting
- creative functions
- managing contacts - importing / exporting
- more creative options
May 31, 2021
Get a higher email deliverability
We switched to Robly and it is an excellent tool for email marketing that has helped us increase our open rate. There are tons of analytics within the platform and the opportunity for A/B testing to be able to tweak your sends. It has helped us overall with our email marketing.
- The interface is drag and drop so it is pretty easy to figure out and get used to.
- The Support team is super helpful and can assist with any questions.
- Emails get delivered more and open rates are higher.
- Features are limited for an email marketing platform. There are other companies that offer more.
- The price is pretty high for what you get.
- Some of the functions are a bit roundabout and take a lot of clicking around.
My organization uses Robly to send out monthly newsletters, a bi-monthly magazine, and news about upcoming events and news. It is used across the whole organization and addresses the need we had to keep all of our contacts organized and easily accessible for correspondence!
- Contacts are easy to organize
- Platform easy to navigate
- Affordable
- Sign up forms are easy to embed into website
- Mobile responsive options are not as accessible and available.
- Customer Support options are limited.
- Not many updates over the six years that we have used the program - everything has stayed pretty much the same, which leads me to believe that some of the features may be more outdated.
Robly is another software specialized in sending emails through drip systems, so that emails are sent in parallel to hundreds of people at the same time in case you want to sell a product or establish a new brand and need to cover the advertising area of this if you do not have enough resources to opt for creating large interactions with the public, as it would normally be through services such as radio and television. Luckily the internet has reached a point of growth where companies depend so much on the feedback they receive to be able to create sales plans, and Robly stands out as one of the best services to accomplish this. It has an extensive gallery of customized templates to add to e-mails, whether you are going to work with only informative e-mails, based on texts in different formats, or e-mails where audiovisual material predominates, attached directly to the e-mail or using different links. This is an enormous sample of the dynamism that the platform offers when choosing the format of the e-mails. Automatic response functions can be programmed, in order to dispense a little of the technical assistance work, so that our customers can be notified that their information has been duly received and will be reviewed in the shortest possible time. This strategy usually serves to establish greater trust on the part of our customers, and to receive a better level of feedback from them. Robly also integrates with mail services executed through triggers, which are automatically sent after selecting these activation methods from our web page. This is an excellent way to inform customers about features on our site that they are interested in, or to send them similar products and ensure that they stay with us as customers, converting them with a higher probability of earning a profit.
- Robly constantly updates the status information of each email that is sent from its platform, which helps to ensure that there are no problems reviewing the number of people among the targets that could be interested in our service or product, and become customers, when it is necessary to identify them from those who are not, and that otherwise would cause high error margins in the reports.
- The software has a visual power that is very easy to extend through third-party platforms, allowing us to create content in services such as Photoshop, which we can then include in mailings, although it is also feasible to import the content in the traditional way, through image formats. Among these, the best one to work with is PNG, which allows us to remove the background content so that the important section of the image fits better with the format of the e-mails.
- Robly works with services based on the optimization of group projects, whose integration serves to send emails to all participants equally, and that these are kept constantly notified about updates to the work, and can be coupled well in advance to these updates, so that no confusion arises at the time of unifying the work sent and points within the same should not be exposed.
- In reality, Robly's technical support is something we have never had the opportunity to interact with, as the platform is not so buggy that we would need to contact them for advice. In any case, they are likely to show promising results considering the quality of the service.
- It has been very easy to get familiar with the functions Robly has to work with advanced email address database configurations without losing track of the progress of each campaign, and this is thanks to the well-optimized structure of the platform.
- We have created several form formats to add to our landing page prior to the use of Robly as a service for obtaining visitor data, but the platform did not support these formats, as it does not generally integrate with external software for generating forms, which would be useful for creating fully customized campaigns based on the information provided by each customer prospect.
- Robly is not sufficiently adapted to work with CRM services to be able to apply communication mechanics to different customers through direct messages, since the platform somewhat limits the actual communication capabilities with customers, allowing us to rely only on e-mails to cover special situations that require immediate communication.
- Robly does not show enough adaptability to contact lists that a mailing service should have, which unlike other similar platforms that support more document formats to upload emails, such as Mailchimp, leaves it at a great disadvantage. Fortunately this is compensated by its reach, which from the basic and free plan is greater than most of these services, and therefore serves to reach more people if you have the right document format.
April 29, 2021
Robly is a consistent marketing software
Robly maintains a very interesting collection of templates, since although only three templates are used by default to work, the catalog can be expanded if we add templates from our computer or from some other platform, as these are saved indefinitely, to serve as useful in every occasion in which it is necessary to work with some mail. Robly maintains a good helpdesk, which has been helpful to us in getting the team more oriented within the platform during high-specification marketing campaigns that require a bit more accuracy with targets than regular marketing campaigns. Robly's communicators are active most of the day, and usually don't take long to respond to our needs as clients if questions arise. To refer to Robly's general usability we must first emphasize its ability to execute mass mailings, which is huge, and does not make the performance of the platform any different, which means that it has many possibilities to be used in large marketing situations, and being so automated and intuitive, it is possible to get used to it and do mass marketing in a short time.
- The autoresponders with which Robly works can be freely programmed to run with different actions.
- Campaigns can be programmed so that certain emails are sent to visitors of our web page that fulfill specific actions within it.
- Images can be added to emails directly from the computer gallery.
- Allows you to switch between different configurations for drip campaigns.
- Automatic responses can be scheduled.
- It is easy to switch between target lists.
- The emails do not allow us to add certain tools that would improve our management in the case of data collection, such as the application of interactive surveys within these emails.
- It does not integrate with services such as Survey Gizmo, which would be useful for structuring surveys.
- It also does not integrate with sufficient cloud backup platforms, which forces us to export our customer list data manually, and this can lead to errors.
Robly has become the premier choice for email marketing and newsletters in the Las Vegas wedding industry. In an industry that offers services that are often only one-time use, customers list management, click-through tracking and A/B testing are critical components. Their OpenGen Technology is incredibly valuable and a unique tool that no other platform I've used offers.
- OpenGen Technology.
- Highly responsive templates.
- Exit intent pop up.
- You have to navigate through some repetitive steps to edit content.
- I'd like to be able to save my settings that I regularly use, a labeling system for settings would be very helpful.
- Email support or the ability to submit a support ticket when needed would be very helpful.
September 21, 2017
Have you Seen that new Orange Bird?
Score 8 out of 10
Vetted Review
Verified User
We initially transitioned from Constant Contact to Robly as a way of cutting down costs. They were aggressive in reaching out to us and giving us a new customer offer. It turned out they had a few patents pending for OpenGen and later on, "AI Sending" advantages that the competition did not catch on to, early on. We would have liked the offering to also include a measure of whether the emails are likely to go to SPAM or not. We love the 6 mobile responsive templates they have. Wish they had more! The subscription rate is right and the support is great since it's a smaller outfit and they remain private and so affordable.
- OpenGen - Great way to automate the sending out process and change the subject line retroactively. Plan ahead.
- AI Sending monitors the open rates and maximizes the potential open click rates based on the user's habit and proclivity to email.
- Sends out dual function email push attempts to guarantee better success the next time around.
- We would have liked spam filters to ascertain where the email would have otherwise gone to spam.
- We would like dual address footers as options for companies like ours that have several physical addresses for sending out emails.
- Better compliance with social media tabs and presence.
- Expertise workshops held in big cities like New York, Chicago, and Los Angeles to spread the word and attune users into best practices. They could be used for retention and marketing as well.
- Feedback with account managers at Robly that can take the account to the next level and up sell and retain needs that are addressed early on.
August 24, 2017
Robly makes Email campaigns easy
Score 9 out of 10
Vetted Review
Verified User
Robly enables our Marketing Department to easily communicate with both our internal and external customers. Great tool for [sending] meeting announcements to our Representatives, Press Releases to the trade publications and media outlets. Easy to use interface and the ability to customize the format to reflect our identity makes it an easy choice for us.
- Great support when needed.
- Easy to import data.
- Good reporting.
- Hard to figure out how to send an attachment in our campaigns.
February 06, 2017
Robly rocks for a non-profit!
Score 7 out of 10
Vetted Review
Verified User
Portland Tennis & Education (PT&E) uses Robly 1-2 times each month to share events and accomplishments with our supporter base. The supporters include donors from recent years, volunteers, families, staff, and community partners. Our staff who work together to market PT&E collectively contribute to use of Robly. Of the 15-20 employees in the organization, approximately five use Robly's services monthly. Robly is an incredible system that is user friendly, and it gives feedback that can support marketing decisions within the organization. It gives our staff a simple platform for sending beautiful, detailed, and inspirational content to all different types of supporters. We love to use Robly to update the community on our progress and recommend other organizations, especially non-profits who are limited on resources, to use the system.
- Simple to edit - We had previously used Constant Contact, which was a generally good system, but Robly is much easier to modify and update.
- Feedback system - PT&E loves how Robly gives detailed feedback about how many clients open the emails, click, etc. Additionally, we like to use the automatic second round of emails blast. It helps us to get more opens and clicks!
- Cost-effective - You get a lot of bang for your buck! Robly is a bit cheaper than Constant Contact, which we were using before, and we think it gives us better results.
- More fonts!
- Module interface - Slightly challenging to modify templates.
February 06, 2017
Great for Small Businesses
Score 9 out of 10
Vetted Review
Verified User
We use Robly as our one and only email marketing solution. We send out emails once a month, with some fun and interesting articles, to highlight specials and other social media outlets, as well as some that are just value added for our clients and maintain a balance between pushing our own articles and providing something free (to not come off too pushy/salesy). We also have email blasts for specials, to appeal to those only using our newsletter as their social media connection, so we can keep them up-to-date as much as our Facebook and Twitter followers.
- Ease of use: Robly is very intuitive and easy/fast to use, so you don't spend too much extra time on formatting, etc.
- Pushing to social media: Robly makes it easy to push to other social media outlets at the same time as publishing, saving extra time to sign in and post to those outlets specifically.
- AI sending: Robly offers the option to send emails at different times of day in different parts of the world, which is helpful when your clients are international, like ours.
- Text formatting disappears in certain situations - we duplicate our campaigns, so we can maintain the same template we customised when starting with Robly. When we use this duplicate campaign, and highlight text in text areas, the formatting doesn't come up. This means we have to add another text area, and retype the text, wasting time we don't believe we should have to. Every time we save a campaign and go back, we encounter the same problem.
- Auto save doesn't always work 100% - sometimes when we change text/photos, and click on another area, the text reverts back to the text we had before, and we need to type it again. This doesn't happen very often, but when it does, it can be frustrating.
- New content boxes always need to be reformatted - it would be nice if they offered a "default" formatting that could be accessed easily for a campaign, so that the new content is already in the format you want it to be. When you duplicate a campaign, this formatting would remain. It would save a lot of time for us.
February 06, 2017
Robly is great value for email marketing
Score 9 out of 10
Vetted Review
Verified User
Robly was recommended to me by a social media expert and I'm very glad I made the change. I LOVE Robly. The support is amazing, and the tools are just as great. I HIGHLY recommend Robly!!! You can't ask for a better deal in my humble opinion. Give it a try - you'll be glad you did.
- Support - the chat feature to answer my questions is awesome, and if closed, they get right back to me.
- I love the way I can add several email addresses at once, and segment my lists into many different ones for the different parts of my business.
- I like the statistics reporting - pretty easy for a non-numbers type gal.
- The editor has been a little challenging to get used to. But the support is great. I just wish I could get rid of some of the white 'gaps' in my newsletter.
February 06, 2017
Robly Rocks!
Score 10 out of 10
Vetted Review
Verified User
We use Robly for a weekly newsletter to promote our arts district, local businesses, and events.
- Support for questions is fantastic!
- We like the new look and so does our data base.
- Easy to use and that is important to us!
- I sometimes have problems with moving images, but support fixes for me.
- Moving blocks from previous campaigns have a strange look (boxed).
February 03, 2017
We switched from Constant Contact and could not be happier!
Score 8 out of 10
Vetted Review
Verified User
We use Robly for marketing real estate listings, stats, sales, and corporate announcements.
- Better design/ and easier to build clean designs than Constant Contact
- Tracking reports/opens
- Resend recapture options
- More font selections
- Note that it does not work with mozilla- had issues with building and had to recreate a few blasts
- Multi photo upload at one time/fast upload
- More job specific templates
February 03, 2017
Quick review of Robly
Score 8 out of 10
Vetted Review
Verified User
We use Robly for our monthly multi-programs email newsletters and annual fundraising asks. The OpenGen feature has greatly increased our open rates for all campaigns.
- OpenGen feature is a big plus; we saw a 25% increase in our open rates in the first 3 months.
- Being able to flight the email delivery over a multi-hour span is also a bonus.
- Interfacing with Google Analytics also helps us review our email newsletters' effectiveness.
- The design features are very limited; we feel that we are very restricted in our newsletter layout options.
- Video takes forever to plug into design layouts.
- Very limited in the types of media to insert into emails.
January 18, 2017
Great alternative to Constant Contact - more opens guaranteed!
We mainly use Robly to roll out various newsletter and marketing campaigns to our core audience.
- Great mobile responsive templates.
- Excellent support staff.
- OpenGen software is a huge plus!
- Offering a larger variety of templates would be helpful.
- Embedded video functionality.
January 18, 2017
Robly - It works good and stuff!
We currently use Robly to send our our weekly sales and specials email. I personally set up, write, test and send out this email every week. Robly allows us to email every single one of our customers the same thing at once, and see who is reading and/or responding to what.
- Customization of email campaigns
- Setting up different sending options
- Detailed breakdown of who did what when/if they opened your email campaign
- Number of email contact subscriptions. 10-20k option needed badly.
- Some silly text feature during testing that seems unnecessary.
- Easier access to data from an email - one file download that contains all info in a text list - hard to sort through.
January 13, 2017
EG Library Uses Robly
Score 9 out of 10
Vetted Review
Verified User
We use Robly to send out email blasts to promote upcoming programs and events at the library or important new happenings to our patrons.
- I love the OpenGen feature. This option has a lot more people opening the emails we send.
- Making separate target email lists.
- Easy to add photos and change templates.
- I have had issues of the program freezing when I'm working on layout and haven't saved it so have to start over.
January 12, 2017
Robly provides great customer service and eas of use.
Score 9 out of 10
Vetted Review
Verified User
I use Robly to reach prospects and current clients with new products/services.
- Ease of design
- Multiple templates for use
- Strong customer support for both design issues and operational issues.
- None that I am aware of.
January 12, 2017
Love Robly & their catchphrases at the end! :)
Score 10 out of 10
Vetted Review
Verified User
As an on-site community manager, my staff and I use Robly to communicate to the residents. Not everyone checks social media each day, but everyone checks their email.
- Easy to use website.
- Love the live chat option.
- Appreciate having trendy, cute formed emails ready to plug-n-play.
- The change of adding a clickable PDF took some time to find/figure out.
- Sometimes the site will stop offering the edit toolbar in the midst of typing. Will have to stop, save and reopen to get the toolbar back.
- I'd love to see a "frequently used campaign" option when beginning a new campaign. We typically use a form that's on the bottom half of the options.
January 12, 2017
Great Program
Score 10 out of 10
Vetted Review
Verified User
Robly has been a useful tool for our department. We keep in contact with our client base through quarterly newsletters. Robly is easy to use and effective for distributing info to different groups based on their interests and the lists they are registered for. I'd highly recommend Robly to anyone.
- Ease of use
- Separate lists
- Great support
- Managing Facebook accounts associated with Robly
January 09, 2017
Great program, but creating emails is timely
Our marketing coordinator is the sole user of Robly. She sends messages out to clients and views reports. The data is analyzed to see who is opening our messages and when. Robly is used in conjunction with other marketing/client management software. For our company, it is our email promotion tool.
- The templates are attractive and the emails look professional. The Robly team is great about helping your company set up a customized email template with your official logos/colours.
- Robly AI is an amazing feature! This feature records data on when each person is opening their emails. From that data, it sends an email to them right around the time that they typically open their emails. This way, our email should theoretically appear at the top of their inbox every time.
- The support staff is very helpful. Each time we have had an issue, Robly is quick to respond to chats and phone calls. It is a very personable company.
- Robly is fairly easy to use, but sometimes can be a little clunky.
- It is easy to import contacts from other email communication websites such as Constant Contact. You can also import contacts via Excel and email lists.
- When editing an email, Robly is clunky. If you want to add a picture to your email you first have to insert a picture module then insert a text module after that to continue typing. Each time a new text module is put in you have to change the font so that it is consistent. When copying and pasting text from Word or anywhere, the formatting gets messed up and you have to highlight all of the text and fix the formatting manually.
- Creating emails can take a lot of time because of con #1.
January 06, 2017
Easy email with Robly
Robly is primarily used for marketing purposes, although access is available to staff across the organization. We also use Robly to communicate with our board of directors. We currently use Robly several times a month for mass e-mailings to our subscribers in the following categories: monthly newsletters, concert updates, program updates, and program announcements. Robly allows us to target segments of our subscribers, as well as providing marketing tools and information.
- Ease of use: Robly handles in much the same way that Microsoft Office does, which makes it very easy to use with very little training. The editing tools are clear and well laid out, and the process of creating a mass email is laid out in a step-by-step fashion which helps ensure that no steps are missed.
- Great customer service: We switched to Robly because of, among other things, their great customer service. Questions are answered promptly, and there are excellent online support services including instructional videos, knowledge based posts, online chat, and email. It is always easy to interact with Robly, whether to resolve a glitch with payment, or to learn how to use a function of the platform.
- Competitive pricing. We are a small nonprofit, so cost is an important factor for us. Robly offers a special rate for nonprofits, which allows us to get great service for a very reasonable rate.
- I don't have many cons for Robly. One thing that would be helpful is concerning adding a set of emails to the contact list. It would be nice to receive a list of emails that are not added and a reason why (e.g., duplicate, etc.).
- I have noticed that when I am editing an email campaign, at times it will unexpectedly stop showing me the text editing menu bar, and there doesn't seem to be a way to call it back up. This can be resolved by saving and exiting the campaign and then reopening, but it breaks into my work flow and is an inconvenience. I have not been able to find a pattern for the occurrence of the glitch.